Free shipping for all orders over $50
 Free Shipping over $50 across Canada
(sorry we cannot ship to Québec)

We automatically ship using Canada Post standard mail unless you specify Express. Please note delivery times are approximate and may be affected due to Covid-19. It will take us up to 2 business days to pick and pack your order. 

Method

Order total

Rate

Approx Delivery times

Standard Post

up to $49.99

$6.50

4-6 business days in Yukon

 

 

 

7-16 business days in Canada

$50 and up

FREE

4-6 business days in Yukon

 

 

 

7-16 business days in Canada

Express Post

up to $1499.99

$30

3 business days in Yukon

 

 

 

4 business days in Canada

$1500

-$2999.99

$40

3 business days in Yukon

 

 

 

4 business days in Canada

over $3000

$50

3 business days in Yukon

 

 

 

4 business days in Canada

Apologies to our Québécois friends and our American and foreign visitors: we can only ship within Canada and we cannot ship to Québec due to vendor agreements.

As soon as the items are mailed, you will receive an email notification with your tracking number. You can follow your item on the Canada Post website. All parcels shipped via Canada Post are insured.

Sorry hazardous goods like bear spray and fuel, as well as oversized items like skis and jogging strollers cannot be shipped.  These items are available for in store pick up only or if you must have them shipped, please email support@tsgyukon.com to make special arrangements.

We will automatically charge the appropriate taxes for provinces and territories.

In-Store Pick up

Order online, collect in store within 2 business days.  
-You can easily get oversize items like jogging strollers and skis this way
-this is the easiest way to get hazardous items like fuel and bear spray
-there is no tracking for in store pick up.  We will email when your order is ready.
  1. Pay for your items
  2. In-store pick up for shipping
  3. You will receive a confirmation email when your order is ready (within 2 business days)
  4. Pick up your order up (our store hours are Mon-Sat 11am to 6pm)
  5. If you send someone else to pick up your order, forward them your confirmation email as proof of pick up.
Store Pick Up FAQ
When can I come to pick up my order?
Usually the next business day but please wait for you confirmation email! We are open Mon-Sat 11am to 6pm. Orders on Friday may take until Monday.
 
Are all items available for store pick up?
Yes!
 
What’s the difference between store pick up and getting items mailed to me?
Store pick up is always free.  Plus you can buy oversize and dangerous goods this way.
 
Where in the store do I get my order?
Please enter through the Coast Mountain Sports doors.  You will be asked to sanitize your hands upon entry.  Simply ask a staff member to get your item for you. You will be asked to exit through the main doors at Sports Experts to maintain our physical distancing protocols.
 
Can someone else pick up my order?
Yes. Simply forward them your confirmation email as proof of pick up.  
 
How long do I have to pick up my order?
Please come and get it within a week.
 
Can I have some items mailed and pick up some items?
Sorry we can’t handle 2 ship methods on one order. If for some reason you need this, simply place 2 orders.
 
Any other questions?
Email service@tsgyukon.com and we’ll be happy to help you out!